NuggetSlots Terms of Service

Welcome to NuggetSlots Casino. These Terms and Conditions govern your access to and use of our website, games and services. By creating an account, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform.

Company Information and Licensing

NuggetSlots is owned and operated by TH Gambling N.V., company number 146982, which also operates Arcanebet. We hold a licence issued by the Curacao Gaming Control Board, licence No. OGL/2024/1468/1024, issued 30 October 2024 and currently active. At NuggetSlots, we operate in accordance with the regulations set by our licensing authority, and we require all users to comply with applicable laws in their jurisdiction.

Eligibility and Restricted Territories

Our services are intended for players in Canada (except Ontario) and select European markets. The legal age to register with us is 19, or 18 in Alberta, Manitoba and Quebec. We do not accept players from Germany, United Kingdom, USA, Netherlands, Belgium, Ontario and certain other restricted countries. We at NuggetSlots reserve the right to verify your location and age at any time, and we may suspend or close accounts that do not meet these requirements.

• You must be of legal gambling age in your jurisdiction to use our services
• We prohibit registration from restricted territories listed above
• You confirm that the information you provide during registration is accurate and complete

Account Registration and Verification

To use our platform, you must create a personal account. Our NuggetSlots registration process requires accurate personal details, and we may request additional documentation to confirm your identity. This is not a no account casino model — we require KYC verification before your first withdrawal, and in many cases before your second. Our verification procedure typically includes:

• A government-issued photo ID
• A live selfie for identity confirmation
• Proof of Canadian address no older than three months
• A screenshot of the payment method or bank statement showing your name

We require that the name on your account matches the name on your bank account, e-wallet or crypto wallet. Failure to complete verification may delay or prevent withdrawals, and we reserve the right to place a withdrawal lock on your account while a payout is pending review.

Deposits and Withdrawals

Here at NuggetSlots, we support a wide range of payment methods, including Interac e-Transfer, Visa, Mastercard, iDebit, Instadebit, Skrill, Neteller, MiFinity, MuchBetter, Payz, Rapid Transfer, Paysafecard, Apple Pay, Google Pay, bank transfer and cryptocurrencies such as BTC, ETH, LTC, USDT, DOGE and TRX. Minimum deposits range from 15-20 CAD depending on the method, and we apply no platform fees on deposits. Paysafecard is available for deposits only; corresponding payouts are directed to an alternative method.

Withdrawals are paid to the method used for your most recent qualifying deposit. Minimum withdrawal amounts start from 20 CAD, and we apply a monthly cap of 25,000 EUR equivalent, with larger wins paid out in tranches. Our NuggetSlots withdrawal limits scale with your verification tier:

• Basic tier: up to 2,000 CAD per day, 5,000 CAD per week, 10,000 CAD per month
• Standard KYC tier: 4,000-8,000 CAD per day, 10,000-20,000 CAD per week, 20,000-40,000 CAD per month
• VIP/Enhanced tier: 10,000-25,000 CAD per day, 25,000-60,000 CAD per week, 50,000-150,000 CAD per month

We review withdrawal requests within 8-24 hours through automated checks, with manual review applied if flags appear. You may cancel a pending request before it is approved. Once approved, we process crypto payouts within 10-60 minutes, e-wallets and Interac within 0-24 hours, iDebit/Instadebit within 0-48 hours, cards within 1-5 business days, and bank transfers within 1-3 business days. Any active bonus wagering must be completed before a withdrawal becomes available.

Bonuses and Promotions

Our Gold-Diggin' welcome package offers up to 1,600 CAD across your first three deposits, plus 50 raffle tickets. We apply a wagering requirement of x35 on bonus funds, to be completed within 30 days. Contribution rates vary by game type: slots contribute 100%, table games 10-20%, live dealer 10-15%, and jackpot slots do not contribute at all. Maximum bet limits and excluded titles apply while a bonus remains active, and we keep bonus and cash balances separate at all times.

We also offer a Golden Weekend cashback of 15% weekly with a x1 wagering requirement, along with weekly reloads, free spin drops, slot races, provider tournaments and missions that reward raffle tickets. These tickets enter our monthly Golden Nugget Jackpot draw, with a top prize of 5,000 CAD. Any promo code offered by NuggetSlots, including FORTUNE, FORTUNE50 and FORTUNE25, is subject to these Terms and applicable wagering conditions.

Loyalty and VIP Program

Our loyalty ladder consists of nine tiers, from Bronze through Silver and Gold to Platinum by invitation. Loyalty coins convert into bonus funds at a rate of approximately 1 coin to 1 CAD. Higher tiers unlock better coin accrual, improved conversion rates, cashback boosts, tailored reloads and faster reviews. We at NuggetSlots also provide VIP members with a dedicated account manager, priority support, accelerated withdrawals and exclusive tournament invitations.

Responsible Gaming

We are committed to promoting responsible play across our platform. Our tools include deposit, loss and session limits, cool-off periods, reality checks, self-exclusion options and withdrawal locks. If you feel your gambling habits require attention, we encourage you to reach out to our support team for assistance in setting appropriate limits on your account.

Games and Providers

NuggetSlots Casino features more than 3,500 slots and over 4,000 games in total, supplied by more than 30 providers including Pragmatic Play, Games Global, Play'n GO, NetEnt, Relax Gaming, Push Gaming, BGaming, Nolimit City and Hacksaw Gaming. We offer live dealer tables, blackjack, roulette, baccarat, video poker, crash games, Megaways titles and jackpot slots. Jackpot games are excluded from bonus wagering contribution, as noted above.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraud, breach of these terms, multiple accounts, or use of prohibited jurisdictions or payment methods. In such cases, we may withhold winnings pending investigation. You may also request closure of your account at any time by contacting our support team.

Customer Support

Our support team is available via live chat daily from 08:00 to 02:00 CET, by email at help@nuggetslots.com, or by phone. We provide support in English and French, and we aim to respond to all enquiries, including those regarding NuggetSlots withdrawal or NuggetSlots bonus code questions, as promptly as possible.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulations or business practices. Continued use of NuggetSlots after any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes affecting your account.